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New Orleans, Louisiana

Crowne Plaza New Orleans Hotel Reviews

With an ideal location overlooking Bourbon Street, Astor Crowne Plaza New Orleans puts you within steps of the most captivating French Quarter attractions. It also provides luxury accommodations, contemporary amenities and incomparable guest service.
 
See what people are saying about the memorable experiences they've enjoyed at our New Orleans hotel, where we go above and beyond to make your stay productive, comfortable and fun.
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  Guest   •   January 15, 2019

Great location

Location is convenient and beautifully decorated for Christmas. Some rooms are much smaller than others, so you may want to clarify when reserving your room the size and age. We were on a business trip and although one credit card was to reserve all rooms and be used for all room incidentals, some individual's cards were charged and took days for the money to be returned. Please be aware if you use your card to keep on record exactly what they will do with the information
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  Guest   •   January 15, 2019

Weekend get away

I stayed here with my wife from the 11th to the 14th of January. I really do not understand why all the bad reviews but honestly my stay was a five stars across the board. We arrived at 8am and Damian at the front desk helped us out. We asked if there was any possibility for an early ck in and after further looking we had a room. After we came downstairs we walked to the concierge desk and were greeted very politely by Federico who actually got off his chair to welcome us. I have been in the customer service industry for the last 20 years. I know what that means. The rooms were clean, the showers had hot water, the coffee maker was clean, and the AC was working perfectly. There are a few who have complained that you can hear the motor of the AC. Can someone please tell me which air conditioner is quite when on. Yes in room 430 you could hear the elevators but so what go to CVS and get ear plugs. I was there for the weekend when the saints played the eagles and guess what the saints won. The hotel, the people were loud and having fun. If you are not those type of people you should not be in New Orleans and much less on Bourbon Street. And finally Corey at the valet was awesome. I will definitely stay here once I'm back in tow
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  Guest   •   January 15, 2019

Excellent location, helpful staff, ...

Excellent location, helpful staff, and clean room helped make my first trip to New Orleans perfect
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  Guest   •   January 15, 2019

Good location, service and ...

Good location, service and price. Shower was not hot!
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  Guest   •   January 15, 2019

Fantastic property!!!!

Fantastic property!!!!
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