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New Orleans, Louisiana

Crowne Plaza New Orleans Hotel Reviews

With an ideal location overlooking Bourbon Street, Astor Crowne Plaza New Orleans puts you within steps of the most captivating French Quarter attractions. It also provides luxury accommodations, contemporary amenities and incomparable guest service.
 
See what people are saying about the memorable experiences they've enjoyed at our New Orleans hotel, where we go above and beyond to make your stay productive, comfortable and fun.
  Guest   •   October 27, 2018

Great hotel!

We stayed second week of October 2018. Our stay was perfect! Everyone was wonderful..especially Sherikka at the main desk. Very clean, location is marvelous. Loved it!
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  Guest   •   September 01, 2018

Excellent Service - Valet

Aloha! We're visting from Hawaii and didn't realize that there's the Aloha Spirit is alive and well at Crown! Terry greeted us and Kurt gave us the best tips in town. If staying here ask for them! Best service! Will be sure to tell all our friends to stay here when they come down this way. Mahalo nui loa! Summer and Bubba
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  Guest   •   August 31, 2018

Concierge

I wrote a review of this hotel upon return August 2018- please see. I neglected to make a comment about THE BEST FEATURE OF THIS HOTEL-Frederico the concierge! He was the best. Do not hesitate to utilize his services. He is free. He is knowledgeable. He is kind and understanding. He is always available. He is able to book all tours and for a better price than if you booked yourself, but the best part is if your plans change he is able to get you a refund even at the last minute. Our plans changed twice at the last MINUTE and he was able to provide a full refund. Frederico is absolutely the best concierge we have ever worked with and so friendly.
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  Guest   •   July 19, 2018

Rooms are immaculate!

The rooms were clean as with the bathrooms. I'd definitely stay here again. My only drawback was i had no fridge or microwave.
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  Guest   •   July 09, 2018

Great service

We come to New Orleans annually for Mardi Gras Dance competition. This year I lost my reservation confirmation. After being told by abother employee that there was nothing she could do for me, Cara went above and beyond to retreive the confirmation and adjust to new specifications. We enjoy the Astor Crown Royal Plaza, and often refer friends coming to New Orleans. Thank you for your exceptional service in the past and your very efficient employee Cara. I look forward to staying at the Crown Plaze in July.
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