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New Orleans Hotel Reviews

Guest Testimonials

Discover why Astor Crowne Plaza New Orleans is considered one of the leading choices in luxury hotels. Peruse our French Quarter hotel reviews and testimonials from past guests and plan your stay with us today.

New Orleans Hotel Reviews:

August 2013

Dear Mr. Ambros,

The Louisiana Forestry Association recently completed its Annual Convention at the Astor Crowne Plaza and it was a great success.

The employees of the Crowne Plaza earned our respect and appreciation as each and every one performed to the highest professional standards we expected.  From the bellmen to the registration desk, banquets, audio-visual, housekeeping and the sales staff made this a most pleasurable and rewarding meeting.

Please convey our heartfelt gratitude and appreciation to all your employees for the excellent job they performed with a smile, enthusiasm and utmost professionalism.

Thank you for job well done!

Sincerely,

C.A. "Buck" Vandersteen

Executive Director

The Louisiana Forestry Assn.

September 2012

Joan and Shelley-

THANK YOU again for ALL you did to make the 2012 National Patient Neuroendocrine Convention a huge success!
The Astor did another fine job in accommodating and servicing our attendees, guests and VIPs thruout the 4 days of activities and events!

The Astor staff from parking attendants, bellmen, housekeeping, dietary, engineering, AV, catering, and sales provided outstanding service.  I want to personally thank both of you for your kindness, patience and support.  The Convention's success is a result of your dedication and efforts--The Astor is very fortunate to have both of you on their team!

Thanks again!!

Nancy St. Germain, RN, BSN
Ochsner Medical Center-Kenner
Senior Physician Liaison
Business Development

February 2012

Dear Mr. Ambros,

“I had the pleasure of meeting Christine Morris last April. We communicated via telephone and email for several months, organizing our stay at the Astor Crowne, and I was extremely impressed by her professionalism, kindness, and overall awareness of our needs as hotel guests as well as Army Soldiers. She took great care to organize our complex itinerary, and consistently communicated and followed up with me regarding changes I had to make before our arrival. My overall success in New Orleans as Operations NCO for the TRADOC Rock Band was due to her assistance and guidance.

Christine has renewed my faith in the hotel industry, specifically in the areas of customer service and overall guest satisfaction. It is rare to encounter someone that truly cares for her guests on a personal and professional level, and I will never forget the great investment of time and energy Christine made to make our stay a memorable one. Due to her efforts, I look forward to referring all my friends and colleagues to the Astor Crowne for their future travels in New Orleans.

As we say in the Army, 'Promote that Soldier!'"

Sergeant Adam Muller, D.M.